Form

Nonconformity report form - ISO 9001:2015, quality management (international)

This form documents a nonconformity from identification to closure, including immediate correction, root cause analysis, corrective actions, and verification of effectiveness.

Fill it in online - free, no account needed. 22 questions.

What it is for

This template provides a structured form to record and manage nonconformities within a quality management system.

The full question list

1. Nonconformity Details

  1. Date and time the nonconformity was identified *
  2. Description of the nonconformity (what happened, where, and when) *
  3. Area/process where the nonconformity was found *
  4. Product/service affected (if applicable)
  5. Identified by (name/department) *

2. Immediate Correction

  1. Immediate action taken to contain the nonconformity and prevent its recurrence in the short term *
  2. Date immediate correction was completed *
  3. Was the immediate correction effective? *

3. Root Cause Analysis

  1. Analysis of the root cause(s) of the nonconformity *
  2. Could this nonconformity potentially occur elsewhere in the organisation? *

4. Corrective Action

  1. Description of the planned corrective action(s) to eliminate the root cause(s) *
  2. Owner of the corrective action(s) *
  3. Due date for completion of corrective action(s) *
  4. Were similar nonconformities reviewed for potential recurrence? *

5. Verification of Effectiveness

  1. Description of how the effectiveness of the corrective action(s) was verified *
  2. Date effectiveness verification was completed *
  3. Is the corrective action effective in preventing recurrence? *

6. Closure

  1. Date the nonconformity report was closed *
  2. Closed by (name/department) *

7. Sign-off

  1. Name of person completing this form *
  2. Date of completion *
  3. Signature *

References

How the score works

The score is the share of scored questions that pass. N/A is left out of the score; text, dates and signatures are recorded but not scored. A completed template is a record of what you checked; it is not an inspection by a regulator or an accreditation body.

Questions

What is a nonconformity?

A nonconformity is a failure to meet a requirement, which can be related to products, services, processes, or the quality management system itself.

Why is root cause analysis important?

Root cause analysis helps identify the underlying reasons for a nonconformity, ensuring that corrective actions address the fundamental problem rather than just its symptoms, preventing recurrence.