Quality Management templates

Free quality management inspection checklists, audit tools and logs. Fill them in online or download the PDF, with the regulation or standard each relates to.

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Quality Management templates and guides

• Customer complaint form for laundry services - ISO 9001:2015 (international) - Form. A form for commercial laundries to record customer complaints about linen, covering details, defects, immediate actions, root cause, corrective actions, and customer communication.
• Laundry thermal disinfection log - ISO 9001:2015, commercial laundries (international) - Log. Log wash load details, thermal disinfection readings from calibrated probes or machine records, and chemical dosing checks for commercial laundries processing hotel and healthcare linen.
• Log of external property: condition, location, and return (ISO 2015 8.5.3) - Log. A log for tracking external property (materials, equipment, data) owned by clients or suppliers, detailing its condition on arrival, storage, any loss or damage, and return or disposal.
• Production and service provision traceability log - ISO 9001:2015 (international) - Log. A log to record the traceability of production and service provision, linking each order or batch to its inputs, process, checks, and delivery, in line with ISO 9001:2015 requirements.
• Final inspection record - ISO 9001:2015 Clause 8.6, quality management (international) - Form. This template records the final inspection of a batch, order, or service before release, ensuring it meets specified acceptance criteria and any nonconformities are managed.
• Annual internal audit programme register - ISO 9001:2015, quality management (international) - Register. A register for planning, tracking, and documenting internal audits as part of an annual quality management system programme, aligned with ISO 9001:2015.
• Non-conforming product/service register - ISO 9001:2015 (international) - Register. This template helps an organisation record and manage products or services that do not meet specified requirements, ensuring proper handling and preventing unintended use or delivery.
• Nonconformity report form - ISO 9001:2015, quality management (international) - Form. This form documents a nonconformity from identification to closure, including immediate correction, root cause analysis, corrective actions, and verification of effectiveness.
• Customer complaints and feedback register - ISO 9001:2015 (international) - Register. A register for documenting customer complaints and feedback, ensuring systematic recording, investigation, and follow-up in line with ISO 9001:2015 requirements.
• Work environment inspection checklist for quality management (international) - Inspection checklist. A walk-round checklist for assessing the work environment's impact on quality, covering cleanliness, environmental conditions, organisation, equipment, staff knowledge, and records.
• Maintenance log for equipment, buildings, and IT (ISO 9001:2015 7.1.3) - Log. A log for recording planned and breakdown maintenance activities for equipment, buildings, and IT assets, ensuring operational readiness and compliance with quality management standards.
• Employee competence assessment form - ISO 9001:2015, quality management (international) - Form. Record an employee's competence assessment for a specific task, covering observed practice, knowledge, and the overall outcome, in line with ISO 9001:2015 quality management requirements.
• Controlled document change request form - ISO 9001:2015 (international) - Form. A form to document and manage changes to controlled documents, ensuring compliance with ISO 9001:2015 requirements for documented information.
• Controlled documents and records register - ISO 9001:2015 (international) - Register. A master list for tracking controlled documents and records, ensuring compliance with ISO 9001:2015 requirements for documented information.
• Quality policy awareness spot check - ISO 9001:2015, international - Audit tool. This template helps assess staff awareness of the quality policy, their contribution to quality objectives, and actions for nonconforming work, supporting ISO 9001:2015 requirements.
• Quality objectives register - ISO 9001:2015 6.2.1, 6.2.2, international - Register. A register for documenting, tracking, and managing an organisation's quality objectives in line with ISO 9001:2015 requirements.

Quality Management accreditations and regulations

The accreditations, laws and regulations our templates and courses are written against - each a confirmed edition with a link to the publisher.

• ISO 9001 - ISO 9001:2015 Quality management systems - Requirements (2015), International Organization for Standardization. 16 templates