Audit tool

Quality policy awareness spot check - ISO 9001:2015, international

This template helps assess staff awareness of the quality policy, their contribution to quality objectives, and actions for nonconforming work, supporting ISO 9001:2015 requirements.

Fill it in online - free, no account needed. 24 questions.

What it is for

This template is for conducting a quick check of employee understanding of quality management principles.

The full question list

1. Audit Details

  1. Name of person completing this audit *
  2. Date and time of audit *
  3. Department/area audited *
  4. Number of employees interviewed *

2. Quality Policy Accessibility and Understanding

  1. How readily can the employee access the organisation's quality policy? *
  2. Can the employee articulate the core message of the quality policy in their own words? *
  3. Employee's explanation of the quality policy (brief summary)
  4. Does the employee describe how their daily tasks support the organisation's quality management system? *

3. Quality Objectives Awareness

  1. Can the employee state at least one quality objective relevant to their work? *
  2. List of quality objectives mentioned by the employee (if any)
  3. Does the employee explain potential consequences if work does not meet quality management system requirements? *

4. Nonconformity and Corrective Action

  1. Can the employee describe the steps for reporting work that does not meet requirements? *
  2. Can the employee describe the steps for reporting quality issues? *
  3. Does the employee know the specific person or role to contact if they identify a quality issue? *
  4. Can the employee provide an example of a recent quality issue they encountered?
  5. If an example was provided, can the employee describe how that issue was handled?
  6. Notes on nonconformity reporting process described by employee

5. Training and Competence

  1. Has the employee received training on the organisation's quality management system? *
  2. Date of last quality management system training (if known)
  3. Does the employee demonstrate the skills and knowledge needed to perform their work in line with quality requirements? *

6. Follow-up and Sign-off

  1. Overall observations and recommendations
  2. Completed by (Name) *
  3. Date of completion *
  4. Signature of auditor *

References

How the score works

The score is the share of scored questions that pass. N/A is left out of the score; text, dates and signatures are recorded but not scored. A completed template is a record of what you checked; it is not an inspection by a regulator or an accreditation body.

Questions

Why is staff awareness of the quality policy important?

Staff awareness ensures that everyone understands the organisation's commitment to quality and how their role contributes to achieving quality objectives.

How often should this spot check be performed?

The frequency depends on the organisation's internal audit schedule and risk assessment, but regular checks help maintain a strong quality culture.